If any of our softwares turns out to be worthless to you, you will get a full refund of your money for all your online purchases. For getting the refund, you should apply within 7 days of purchase of the product or before sending 5000 emails whichever is earlier. For applying for refund you must write to refunds@boxxermail.com with your complete phone number with country code and area code and preferred time to call. We will call your phone and will try to resolve your issue. Incase you wish to proceed with refund after our call, we will offer you a full refund with no more questions asked. Refunded amount will be credited to your credit card / paypal account within 14 days of filing the request. No refunds will be given for email lists purchased at BoxxerMail.